Transform the frame selection process into an engaging, personalized journey for your patients!
Picking out a new frame can be an intimidating experience for your patients. They rely on your team of experts to help them make the right choice. But what makes an expert?
Through this training, we will equip your team with the tools not just to offer opinions but to provide insightful analysis on why a frame will work for each patient or why it doesn’t. Elevate your eyewear consultations into educational experiences, empowering your patients to understand how frame shapes accentuate their best features and which colours enhance their natural glow.
Empower your team with the skills to select eyewear that is as unique as each person they help to create an experience they can’t get anywhere else. The training concludes with a hands-on activity, allowing your team members to put their newfound skills to the test by providing consultations to their peers.
Perfect for both new and seasoned dispensers, this training will infuse your team with fresh tips and tricks. Your patients will leave feeling confident in their decision and be raving about their personalized consultation!
Program Topics
- Changing Your Mindset
- Stop Selling – Start Educating!
- Asking the right questions
- But first, the prescription!
- How the prescription can influence the frame selection
- Helping the indecisive patient
- Face Shape Analysis
- How different frame shapes can enhance our facial features.
- Overview of the 6 main face shapes
- Colour Analysis
- Identifying skin tones & complimentary colours
- Seasons of Colour training
- Hands-On Practice!
Time Commitment
3-hours
Audience
This session is geared for dispensers at all skill levels. While some experience can be beneficial, it is not a prerequisite. This training is perfect for those team members who have completed the Essentials Skills webinars and/or Bootcamp offering an opportunity to build on their learnings. Additionally, it's an excellent refresher for those with more experience.
Cost
Costs are now included in your Eye Recommend membership.
To schedule the Create An Eyewear Consultation training in your office, please contact your Learning & Development Trainer at training@eyerecommend.ca.
*Please note, to maximize the effect of the training and encourage optimum retention of the information learned, those attending the training must exclusively participate in the workshop, or the office must be closed if all team members are included.