Ready to transform your space and captivate your dispensing team with BIG ideas?

Get ready for a training session that will ignite your creativity! Whether you're a seasoned pro or just starting out, every team member ultimately shapes the patient experience. Elevate your retail environment with core foundational concepts and BIG ideas to breathe new life into your surroundings.

In a world where consumer habits evolve rapidly, attention spans have shrunk. Maximize their time in your office and make an impression they will remember!  This THINK BIG training session intends to inspire new and unique ways to be YOU.

Program Topics

• We're stuck: How to get out of the box.
• How the retail experience is changing: Finding inspiration outside of your comfort zone
• Discussion and sharing of new ideas to elevate the patient experience for:
  • Front desk
  • Patient lounge
  • Pretesting and Exam
  • Eyewear gallery 
• The 7 basic principles of visual merchandising
  • Learn how visual merchandising can improve sales and inspire you.
  • Activity: Practice creating a display with the new ideas generated.
• Final thoughts
  • Create a C.E.O. - A Customer Experience Officer.
  • It's about what we are inside and outside of the practice.
  • Being inclusive.

Time Commitment

3-hours

Audience

This session will appeal to everyone in the practice, no matter their skill level or role, as everyone plays a part in selling to your patients and creating their experience in your office.  We’ve had many ODs attend this session as well and they really appreciated learning alongside the staff and taking away new ways to impress patients.

Cost

Costs are now included in your Eye Recommend membership. 

To schedule the Revitalize Your Retail training in your office, please contact your Learning & Development Trainer at training@eyerecommend.ca.

*Please note, to maximize the effect of the training and encourage optimum retention of the information learned, those attending the training must exclusively participate in the workshop, or the office must be closed if all team members are included.